SUPPORTING THE MIGRATION OF INTRANETS FOLLOWING A MERGER / TECHNIP FMC

TechnipFMC is a company in the petroleum industry resulting from the merger of Technip and FMC Technologies in 2017. The company is present in almost 50 countries around the world and has around 38,000 employees.
At the beginning of 2018, TechnipFMC's General Management decided to launch a new Corporate Intranet, replacing two ageing platforms, inherited from the two former companies. General Management also had the willingness to promote the corporate culture and improve the sense of belonging of the employees to the new company.

KEY ELEMENTS

CHALLENGES

To consolidate the foothold and distribution of the corporate culture.

ACHIEVEMENTS

Support of the entire organization for the merger of 2 outdated intranets, originating from the former companies

RESULTS

A modern and scalable digital workplace offering a state-of-the-art user experience

CHALLENGES

  • To consolidate the foothold and distribution of the corporate culture in an international context.
  • To provide a flexible and scalable device, designed to meet the users' information, communication and collaboration needs
  • Support the digital transformation of the company, including the adoption of Microsoft 365

"ARCTUS IS A LONG TERM PARTNER OF TECHNIPFMC TO MANAGE OUR COMPANY INTRANET.
SINCE 2018 WE ARE WORKING CLOSELY WITH THEIR TEAM OF CONSULTANTS TO OPERATE THE PLATFORM AND ANIMATE OUR NETWORK OF CONTRIBUTORS »

DOUG GREEN

Director, Digital of TechnipFMC

ACHIEVEMENTS

  • Audit of existing systems (3 intranets, 1 CSR, 1 Wiki)
  • In-depth qualitative listening phase (focus group + interviews)
  • Production of listening phase report and of a project roadmap
  • Support in the choice of the software publisher (analysis grid)
  • Support in the definition and formalization of the governance of the new system
  • Change Management : training of 500+ contributors, launch of the communication plan
  • Global project management and global PMO monitoring (schedule management, risk management, reporting).
  • Support for the definition of the annual roadmap of the intranet and its roll-out
  • Mission carried out entirely in English in an international context

KEY FIGURES

+500 contributors trained

50 local sites migrated

70% of employees connected
every week

4 years of support
and mutual trust

(and it continues!)

RESULTS

  • A new group intranet intranet, entirely rebuilt from scratch in 8 months, allowing the 35,000 employees to access all information flows, collaborative tools and social features
  • An intranet meeting the needs of users to access global content as easily as local content (deployed specific information architecture created and rolled-out, content targeting, multilingualism, etc.).

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